Warranty & Returns
Wolf and Grizzly is a company built on the principles of honesty, integrity and quality. We pay close attention to every design detail, and are adamant about creating products that will endure the test of time.
All Wolf and Grizzly products come with a one-year limited warranty.
We cover your gear in case of any unexpected malfunction within your first year of reasonable use.
What does reasonable use look like? Well, our products are designed to withstand some pretty tough conditions, so we follow the rule of common sense. Basically, if you haven't subjected your gear to something common sense would warn you not to do, expect that we'll replace it free of charge!
Please follow all instructions in order to protect your gear and extend its life.
Returns and Refunds
We're happy to accept a sealed/unopened product back within the first thirty days for a full refund (minus shipping).
If a product is unsealed (but still unused), we can accept it back within the first thirty days, and issue a refund for the amount paid, minus a $15 restocking fee.
Unfortunately, we can't cover return shipping when it comes to refunds, and used grills (and grills kept for more than thirty days) cannot be returned.
If you have any issues at all, please reach out to us here.